What You Want to Know Before You Start

This page covers the questions we hear most often from American players — everything from opening your account and linking a PayPal or Venmo wallet, to understanding how withdrawals are verified and what the Play+ prepaid card option looks like in practice. We've organized it so you can jump straight to what you need. Each answer reflects how the platform actually operates:

deposit flow, identity verification steps, wallet linking, and access eligibility by state. If you're in Atlantic City or anywhere else in a participating state, the same account rules apply. We update these answers when our processes change, so what you read here is current. If something isn't covered below, our live chat team can pick it up from there.